DevOps East 2017 Concurrent Session : Measure Anything: The Quality, Productivity, Predictability, and Engagement Model


Wednesday, November 8, 2017 - 11:30am to 12:30pm

Measure Anything: The Quality, Productivity, Predictability, and Engagement Model

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Measuring software development is difficult. Measuring the return on investment (ROI) of complex initiatives (such as adopting agile) is even more difficult. One department at IBM struggled to reduce a list of 150 metrics down to a top twenty to use in consulting engagements. Through the years, nearly every one of Anthony Crain’s clients has asked him for help in proving that their teams were “getting better” at development. Nearly all of their measures were “adoption” measures showing how teams were doing agile. However, none of the metrics was focused on whether the development was getting better. Today, Anthony has it narrowed down to four measures that can be used for everything—Quality, Productivity, Predictability, and Engagement. Code named QPPE (pronounced kewpee), these measures work in every situation. When your teams agree to this single measurement framework, they can start running experiments to improve those measures. Anthony shares the definitions of these metrics and gives real examples—at the team, release, and portfolio level.

Anthony Crain
Blue Agility, LLC

Since 1999, Anthony Crain has led enterprise organizational change initiatives for IBM and now for Blue Agility. He is known for his outstanding mentoring and teaching abilities, clearly explaining the practical side of theoretical concepts in an exciting and actionable manner. A dynamic speaker who energizes his audience, Anthony has introduced thousands of people to agile, portfolio management, requirements, architecture, and numerous other engineering topics. He has led transformations in diverse industries—commercial banking, software development, automotive, healthcare, financial, government, retail, automated controls, manufacturing, power, telecom, home mortgage, and more.