DevOps East 2017 Concurrent Session : A Business-First Approach to DevOps Implementation


Thursday, November 9, 2017 - 1:30pm to 2:30pm

A Business-First Approach to DevOps Implementation

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DevOps is a cultural shift aimed at streamlining intergroup communication and improving operational efficiency for development and operations groups. Over time, inclusion of other IT groups under the DevOps umbrella has become the norm for many organizations. But even broadening the boundaries of DevOps, the conversation has been largely devoid of the business units’ place at the table. A common mistake organizations make while going through the DevOps transformation is drawing a line at the IT boundary. If that occurs, a larger, more inclusive silo within the organization is created, operating in an informational vacuum and causing operational inefficiency and goal misalignment. Sharing his experiences working on both sides of the fence, Leon Fayer describes the importance of including business units in order to align technology decisions with business goals. Leon discusses inclusion of business units in existing agile processes, benefits of cross-departmental monitoring, and a business-first approach to technology decisions.

Leon Fayer

A senior technology executive with two decades of experience in technical and business operations, Leon Fayer has expertise around architecting and operating complex systems and defining approaches to maximize technical decisions' value. Through the years, Leon has had a unique opportunity to design and build systems that run some of the highest trafficked applications in the world—in both the public and private sectors. In his past life, he brought a fully searchable digital library online for NRL, was an architect behind what is now IBM Enterprise CMS and OpenText BPM platforms, and was responsible for systems powering brands such as National Geographic and Wikipedia. As vice president at OmniTI, he advises companies about critical aspects of technology adoption and deployment strategies. Follow Leon on Twitter @papa_fire.